ShiftStrong Fit ("we", "us", or "our") operates the ShiftStrong Fit mobile app and website (the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights. By using the Service, you agree to the practices described here.
1. Information We Collect
- Account information: Your name, email address, and authentication details when you create an account.
- Profile & preferences: Age range, height, weight, gender, nurse type, shift length, fitness level, intensity preference, goals, dietary preferences, and similar onboarding answers.
- Health & fitness logs: Workouts completed, meals logged, water intake, sleep, steps, mood, stress, energy levels, weight entries, and shift schedules that you choose to record.
- Community content: Posts, comments, and likes you submit within the community feed.
- Payment information: Billing is handled by Stripe; we do not store full card numbers. We retain transaction metadata necessary to manage your subscription.
- Usage data: Device identifiers and interaction data used to keep the Service secure and reliable.
2. How We Use Your Information
- Create and manage your account and personalized fitness, nutrition, and recovery plans.
- Track your progress, streaks, and milestones, and surface relevant badges and summaries.
- Process subscription payments and manage your plan tier.
- Operate the community feed and other social features.
- Provide customer support and respond to your inquiries.
- Send service-related emails and, where you opt in, updates and tips.
- Maintain the security, integrity, and improvement of the Service.
3. Legal Basis (GDPR)
For users in the EU/UK, we process your data based on your consent, to perform the contract of providing the Service, and for our legitimate interests in operating and securing the Service. You may withdraw consent or object at any time as described below.
4. Sharing & Disclosure
We do not sell your personal data. We share information only as necessary with:
- Stripe – payment processing and subscription management.
- Google – authentication and account sign-in.
- AI service providers – to generate workout, meal, and coaching suggestions based on your inputs.
- Hosting & infrastructure providers – to run and secure the Service.
- Authorities or third parties when required by law or to protect rights, safety, or property.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data at any time from the app's Account Settings, after which we will permanently remove your profile, logs, and related records.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Export a copy of your data.
- Withdraw consent or object to certain processing.
- Restrict or port your data.
- Lodge a complaint with your local data protection authority.
7. Children's Privacy
The Service is not directed to children under 16, and we do not knowingly collect data from them. If you believe a child has provided us data, please contact us and we will delete it.
8. Security
We use reasonable technical and organizational measures to protect your data, including encrypted transmission and access controls. No method of storage or transmission is fully secure, so we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date. Material changes will be communicated through the app or by email.
10. Contact Us
Questions about your privacy or this policy? Reach out: